Senior Program Manager in Vancouver

ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders.

Role Summary: We are seeking a Staff Technical Program Manager (TPM) to lead complex, cross-portfolio technology initiatives within Global Product Technology, with a strong focus on Merch Planning, Forecasting, Sizing, and Allocation systems. This role operates at the intersection of business and technology, owning delivery across multiple interdependent programs. The Staff TPM is responsible for driving end-to-end outcomes, shaping technical and business decisions, and ensuring planning and allocation capabilities deliver measurable business impact.

This role requires deep understanding of retail planning lifecycles, inventory flow, and allocation strategies, combined with the ability to orchestrate complex technology delivery at scale.

Key Responsibilities:

• Own end-to-end delivery outcomes across multiple programs spanning Merch Planning, Sizing, Forecasting, Allocation, and Inventory Optimization.
• Drive alignment across Flowstate initiatives that support in-season reforecasting and allocation and transfer optimization.
• Ensure execution aligns to GTM gates, buy cycles, and merchandising decision timelines.
• Serve as a thought partner to Merch Planning and Allocation leaders, translating business needs into scalable technology solutions.
• Deeply understand and incorporate pre-season planning, in-season management, and allocation strategies across DCs and stores.
• Drive cross-system decision-making and lead decision frameworks for business and technology leadership.
• Own and evolve release governance and readiness processes across planning and allocation systems.
• Design and scale delivery operating models for planning systems across multiple teams.
• Act as the single-threaded owner connecting Merch Planning, Allocation, Engineering, Data, and Product teams.
• Lead response to production issues impacting planning or allocation outcomes.
• Deliver executive-ready insights linking technology delivery to business outcomes.
• Build scalable mechanisms tailored to planning and allocation domains.

Required Qualifications:

• 8–12+ years in Technical Program Management or Program Management.
• Proven experience owning portfolio-level programs across planning, supply chain, or retail technology domains.
• Strong understanding of Merch Planning and Allocation processes, forecasting, and inventory optimization concepts.

Preferred Qualifications:

• Experience with Anaplan, planning systems, or allocation engines.
• Exposure to AI/ML-based forecasting or optimization models.
• Background in retail, apparel, or omnichannel inventory environments.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.