At a Glance
- Tasks: Provide top-notch tech support and build strong relationships with clients.
- Company: Join a dynamic team focused on customer satisfaction and tech excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Ideal for tech-savvy individuals looking to make an impact.
- Why this job: Be the go-to tech hero while enhancing your skills in a supportive environment.
- Qualifications: Customer service skills, IT knowledge, and a proactive mindset.
The predicted salary is between 63000 - 77000 $ per year.
- Must have good customer-facing skills and be well presented.
- Demonstrates independent and proactive thinking
- Builds effective relationships with both the CLIENT and End Client
- Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
- Must be able to work alone and unsupervised, taking the initiative when necessary.
- Must be organized and prioritize work appropriately.
- Fully vaccinated techs
- Must have good customer-facing skills and be well presented.
- Demonstrates independent and proactive thinking
- Builds effective relationships with both the CLIENT and End Client
- Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
- Must be able to work alone and unsupervised, taking the initiative when necessary.
- Must be organized and prioritize work appropriately.
- Fully vaccinated techs
- Behavioral Skills Required
- Must have good customer-facing skills and be well presented.
- Demonstrates independent and proactive thinking
- Builds effective relationships with both the CLIENT and End Client
- Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
- Must be able to work alone and unsupervised, taking the initiative when necessary.
- Must be organized and prioritize work appropriately.
- Fully vaccinated techs
Technical Skills & Experience Required
- Must have experience of using an ITSM system.
- Must have good working knowledge of Microsoft Windows operating systems and related Office applications.
- Support experience of MACs would be beneficial
- Knowledge of mobile devices, in particular those running i OS and Android operating systems
- Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing, and troubleshooting desktop and laptop hardware components;
- Ability to replace defective parts.
- Working knowledge of Zebra printers and handheld scanners.
- Experience related to working in a distribution center is needed.
Desired Educational Requirements
- Completion of Comp TIA certifications—e. g., A+, Network+, etc.
- Completion (or near completion) of Microsoft certifications—e. g., MCP, MCITP, MCSE, etc.
- #J-18808-Ljbffr
Desktop EUC L1 in Montréal employer: Iron Systems, Inc
Join a dynamic team where your customer-facing skills and proactive mindset are valued. Our company fosters a supportive work culture that prioritizes employee growth, offering opportunities for professional development and certifications in a collaborative environment. Located in a vibrant area, we provide a unique chance to build meaningful relationships with clients while working independently and making a real impact.
We think you need these skills to ace Desktop EUC L1 in Montréal
Customer-Facing Skills
Proactive Thinking
Relationship Building
Organizational Skills
Initiative
Ethical Workplace Practices
ITSM System Experience
