At a Glance
- Tasks: Lead enterprise client relationships and close deals while showcasing our innovative HR solutions.
- Company: Join Shiftlab, a fast-growing AI-driven workforce management platform with a remote-first culture.
- Benefits: Competitive salary, comprehensive benefits, flexible remote work, and generous vacation time.
- Other info: Enjoy a seven-week sabbatical after every seven years and opportunities for personal growth.
- Why this job: Make a real impact in retail HR while working with cutting-edge technology and a dynamic team.
- Qualifications: 10+ years in HR or workforce management, with strong sales and client-facing skills.
The predicted salary is between 130000 - 160000 $ per year.
About Shiftlab: Shiftlab is a fast-growing, AI-driven workforce management platform. Over 30,000 retail professionals rely on us for scheduling, time and attendance, team communication, and real-time performance visibility. We're a fully remote company built on trust, ownership, and collaboration. Our mission is to elevate human potential, starting on the frontline.
About The Role: This is a strategic, client- and prospect-facing role. We're looking for someone who can own Enterprise client relationships and help close deals. You'll sit with sales and marketing as a credible expert voice in the room with prospects, lead demos for enterprise accounts, and give Product a seat-at-the-table view of what enterprise HR buyers actually need.
This is a remote opportunity.
What You'll Do:
- Sales engineering & deal closing
- Lead product demos for enterprise prospects, tailoring each pitch to that vertical's specific HR and operational pain points
- Help build and run a go-to-market strategy for specialty retail
- Partner with marketing on positioning, messaging, and collateral for new target verticals
- Act as our in-house expert on HR and hourly-workforce issues in retail
- Gather and synthesize feedback from prospects, customers, and industry contacts
- Hold a seat at the table on product roadmap decisions
- Work with Product to turn market and customer signals into concrete opportunity briefs
What You Bring:
- Proven ability to hold your own in a boardroom with a prospect and help win the deal
- 10+ years in HR, retail operations, or workforce management
- Direct experience with hourly, frontline workforce environments at scale
- Enterprise experience — you've operated inside, or served, large and complex organizations
- Working knowledge of the compliance landscape around hourly workforce management
- Comfortable leading client-facing conversations in a consultative, expert capacity
- Strong written and verbal communication skills
- Self-starter who's comfortable building a go-to-market motion in a new vertical
Nice to have:
- Hands-on technical aptitude with integrations or systems
- Experience in specialty retail categories beyond telecom
- Background with HRIS, payroll, or workforce management software
- Prior experience at an early-stage SaaS company
What We Offer:
- Competitive starting salary
- Comprehensive benefits package
- Flexible remote working environment
- Generous vacation and trusted sick leave program
- RRSP/401K/PF and Share Ownership plans
- Maternity, adoption, and paternity leave salary top ups
- Annual “Cultural Day” off
- Up to 6 days of paid time off annually for volunteering or personal learning
- Seven-week sabbatical after every seven years of employment
If you’re interested in a career with ShiftLab, please submit your resume and cover letter. We are an equal opportunity employer.
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