At a Glance
- Tasks: Coordinate mystery shopping operations and manage projects with precision and care.
- Company: Join Ipsos, a leader in market research and mystery shopping.
- Benefits: Flexible hours, work remotely, and gain valuable experience in project management.
- Other info: Opportunity to work on diverse projects and enhance your professional skills.
- Why this job: Be part of a global team making an impact in the mystery shopping industry.
- Qualifications: Excel skills, strong communication, and attention to detail are essential.
Mystery shopping operations are central to this Ipsos contractor assignment. Use Excel, shopper coordination, and careful follow-up during North American business hours.
The Channel Performance Service Line seeks Independent Contractors to support Project Schedulers on specific assignments.
You will help manage more than one million annual shops across a global mystery shopping operation.
Responsibilities include working with Field Managers, Field Coordinators, and Client Success teams to complete projects on time, fully, and accurately.
Contractors invoice agreed hours under their contractor agreement.
Key Responsibilities
- Work under Field Manager or Field Coordinator direction
- Maintain project completion, accuracy, and deadlines
- Follow up with overdue Mystery Shoppers
- Respond to shopper questions throughout project execution
- Follow up on returned shops awaiting resubmission
Requirements
- 30–40 weekly hours during North American business hours
- Hands-on Excel experience managing databases and reporting
- Strong interpersonal skills across diverse personalities
- Meticulous attention to detail and high ethical standards
- Sassie or SMX experience is an asset
Support Ipsos mystery shopping delivery through organized scheduling, shopper communication, Excel reporting, and detail-focused execution.
Mystery Shopping Operations Contractor in Winnipeg employer: Ipsos
Ipsos Canada is an exceptional employer that fosters a collaborative and innovative work culture, where you can thrive as a Lead Data Engineer. With a strong focus on employee growth, you will have the opportunity to mentor fellow engineers while working on cutting-edge cloud data solutions that drive meaningful business impact. Located in a vibrant environment, Ipsos Canada offers competitive benefits and a commitment to data reliability and AI advancements, making it a rewarding place to advance your career.
