At a Glance
- Tasks: Lead a high-performing team to drive impactful ERP/SaaS implementations.
- Company: Join Sparkrock, a 100% remote organization focused on societal impact.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Manage a $3–5M portfolio and reshape delivery processes.
- Why this job: Make a real difference while leading innovative service delivery projects.
- Qualifications: 10-15 years in professional services with strong leadership experience.
The predicted salary is between 81000 - 99000 $ per year.
Elevate your career as the Director of Service Delivery with Sparkrock, a 100% remote organization dedicated to societal impact.
Lead a high-performing team and drive ERP/Saa S implementations for social benefit organizations.
Sparkrock seeks a Director of Professional Services to manage a $3–5M portfolio and ensure optimal delivery quality.
Oversee a diverse team, safeguarding client relationships while navigating budgeting and performance management.
Your leadership will be pivotal in reshaping delivery processes and achieving financial milestones in professional services.
Key
Responsibilities
- Own P&L for $3–5M client portfolio
- Oversee ERP/Saa S implementation projects
- Lead and develop Professional Services team
- Act as senior escalation point for key customers
- Identify delivery and financial risks early
Requirements
- Bachelor’s in Business, IT, or related field
- 10-15 years in professional services or project management
- 3-5 years in leadership roles within Professional Services
- Proven track record managing P&L and client relations
- Based in Canada with travel flexibility
- Drive impactful service delivery and lead innovation at Sparkrock. #J-18808-Ljbffr
Director of Service Delivery employer: Ionic Partners, LLC
The University of New Brunswick is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a meaningful impact in higher education. As the Director of Finance and Administration, you will benefit from a supportive environment that prioritizes employee growth through mentorship and continuous improvement opportunities, all while being part of a historic institution dedicated to excellence in education and community engagement.
