Manage customer orders with Blackline Safety using Microsoft Excel, ERP systems, and detailed commercial documentation. Work across priorities with accuracy from submission through completion.
As an Order Management Representative, you will own customer and distributor orders throughout their lifecycle. You will review purchase orders, enter sales orders, and coordinate requirements across Sales, Customer Success, and operational teams. The role supports accurate processing, clear communication, and timely completion for B2B customers.
Key Responsibilities:
- Own customer and distributor orders from review through completion
- Validate products, quantities, pricing, terms, and shipping requirements
- Enter accurate sales orders in ERP and supporting systems
- Communicate confirmations, changes, missing information, and next steps
- Monitor orders, documentation, approvals, and service-level agreements
Requirements:
- At least two years in order management or related operations
- Experience working in a B2B environment
- Strong Microsoft Excel formulas, lookups, and data analysis skills
- Experience with ERP, CRM, or order management systems
- NetSuite and SuiteBilling experience is a strong asset
Bring order lifecycle ownership, Excel expertise, and customer communication skills to Blackline Safety's growing operations team.
Order Management Representative NetSuite in Calgary employer: Internetwork Expert, Inc.
Phasor Engineering is an exceptional employer that fosters a collaborative and innovative work culture in Calgary, where experienced professionals can thrive. With a strong emphasis on mentorship and professional development, employees are encouraged to grow their skills while working on impactful projects for utility, industrial, and municipal clients. The company offers competitive benefits and a supportive environment that values clear communication and client-focused service, making it an ideal place for Senior Civil Structural Engineers seeking meaningful and rewarding careers.