Senior Business Analyst in Toronto

International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. The IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion.

Come experience a community like no other at IFDS. We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture that nurtures collaboration, accountability, diversity & inclusion, and continuous learning. We’ll provide you with opportunities to develop your career.

The Senior Business Analyst serves as the Business Analyst lead for medium-sized client onboarding initiatives. This role is responsible for:

• Conducting due diligence activities, defining target operating models, gathering and documenting business requirements, and supporting the configuration of iFAST solutions.
• Leveraging bilingual English and Spanish communication skills to effectively support clients, stakeholders, and project teams throughout the onboarding lifecycle.
• Leading business analysis activities for medium-sized client onboarding initiatives.
• Conducting due diligence reviews and defining target operating models for new client implementations.
• Gathering, analyzing, documenting, and validating business requirements.
• Translating business, operational, and regulatory changes into clear and actionable requirements.
• Assessing the impact of proposed changes on clients, products, processes, and systems.
• Collaborating with internal and external stakeholders to ensure requirements are clearly understood and consistently interpreted.
• Facilitating meetings, workshops, and requirements-gathering sessions in both English and Spanish, as required.
• Communicating effectively with English- and Spanish-speaking clients, stakeholders, and project teams.
• Developing and maintaining business analysis documentation in accordance with established standards and best practices.
• Providing regular project status updates and reporting to key stakeholders.
• Ensuring solutions are effective, sustainable, and aligned with business objectives.
• Identifying, assessing, and elevating project risks and issues while developing appropriate mitigation plans.
• Applying business analysis methodologies, tools, and processes to support successful project delivery.
• Contributing to the continuous improvement of business analysis frameworks, templates, and documentation standards.
• Evaluating the feasibility and practicality of proposed solutions, considering risks, impacts, and trade-offs.
• Maintaining an understanding of applicable regulatory requirements, industry standards, and client product offerings.
• Supporting project teams and stakeholders throughout implementation and onboarding activities.

Minimum Qualifications

• Minimum three (3) years of relevant industry experience.
• University degree or an equivalent combination of education and experience.
• Fluency in both English and Spanish, with exceptional verbal and written communication skills.
• Demonstrated ability to facilitate meetings, gather requirements, and prepare business documentation in both English and Spanish.
• Strong business analysis, requirements gathering, and process mapping skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Strong project management and organizational skills.
• Excellent stakeholder management, facilitation, and negotiation skills.
• Demonstrated ability to build relationships, influence stakeholders, and collaborate across teams.
• Excellent time management skills with the ability to manage multiple priorities and deadlines.
• Demonstrated initiative and accountability, with the ability to work independently.
• Strong client-focus and commitment to delivering high-quality solutions and service.
• Demonstrated adaptability and resilience in ambiguous, fast-paced, and changing environments.
• Proven ability to assess risk, evaluate options, and make informed business decisions.
• Strong knowledge of iFAST.

Nice to Have

• CBAP/PMI-PBA certification.
• IFIC Operations and Procedures course.
• Financial industry certification (CSC/CFA).

AODA Statement

IFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodation needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Salary Range

Pay Range (CAD $): 88,000 -112,000. The above reflects an industry-benchmarked target compensation range. The salary offered may vary based upon the candidate’s skills and experience, job-related knowledge, and other specific business needs.

IFDS Provides

• Total Rewards: IFDS offers a comprehensive, competitive compensation & benefits package.
• Work-Life Balance: IFDS offers a hybrid work environment with our office located in the downtown core within walking distance to Union Station and the PATH.
• Professional Development: IFDS offers continuous learning opportunities, leadership development & training programs.
• Inclusive Culture: Our inclusive work environment supports equity and values diversity.
• Wellness Programs: Access to a variety of wellness initiatives, mental health support, and employee assistance programs.
• Community Engagement: Participate in volunteer opportunities and give back to our community through our various social care programs.