Solution Architect in Markham

At IBM, Solution Architects work to understand needs and then create complex high-quality solutions that make meaningful impact. You’ll be responsible for overall leadership and delivery of the solutions from requirement gathering through implementation. You’ll use your in-depth knowledge of leading-edge products and technologies along with industry and business skills to influence outcomes.

The Solution Architect is responsible for working closely with customers to understand mission-critical company directives and develop technical solutions to support the business needs and technical requirements, then apply AI solutions to address the needs. This role is specifically required to use a mix of consultative skills, technical expertise, and the latest IBM AI software to guide customers in building solutions involving agentic AI. This includes:

• Reviewing customers’ environment to ensure it meets all pre-requisites
• Helping assess customers Agentic AI application requirements
• Assisting customers with designing and implementing Agentic AI applications

Throughout the solutioning process, the Solution Architect will participate in workshops to help customers understand advantages of proposed solutions and best practice approaches to Agentic AI including prompt-engineering, chatbot development, and search/information retrieval.

Required education

• High School Diploma/GED

Preferred education

• Bachelor's Degree

Required technical and professional expertise

• Background (courses or work experience) in LLM AI models and platforms (e.g. watsonx.ai).
• Background (courses or work experience) with conversational and agentic AI
• Background (courses or work experience) with software development (Java, Python)
• Good communication and writing skills.
• Ability to understand customer requirements and pain points and ability to apply AI to best address them
• Bachelor’s or Master’s degree completed by start date in AI or related STEM field.

Preferred technical and professional experience

• Experience with Data Science and traditional AI/ML modeling evaluation (classification, regression)
• Understanding of AI Governance
• Experience in solution architectures

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law.