Delivery Consultant in Markham

At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your role and responsibilities

• You’re right at the intersection of technology, people, and process, helping your clients transform how they adapt to shifts in the market, and more closely align their business strategy and vision.
• Associate Consultants are important and key players for our clients. You’ll be their guide to developing an understanding of their processes, goals, and objectives to define their future state, then help them get there.
• You’ll help clients understand leading technologies and the impact they can have on traditional business processes.
• You’ll have an opportunity to build a powerful portfolio of interesting and rewarding experiences, taking advantage of opportunities to master new skills, learning about and becoming an expert in our client’s industries, and tackle new challenges.
• Assist with Cloud migration and system application implementation or upgrades.
• Run or support workshops, meetings and stakeholder interviews.
• Document requirements from the product owner/business lead.
• Develop process maps to understand As-Is and To-Be scenarios.
• Translate client requirements into analytical specifications for the implementation of the IBM solution.
• Define current and future operational scenarios (processes, models, use cases, plans and solutions) and work with clients using an agreed methodology to ensure proper translation of business requirements to solution requirements.
• Project business value of a solution in client-relevant terms and drive adoption of key performance indicator (KPI) impact with key client stakeholders.
• Develop communications tailored to specific audiences.
• Work in an Agile, collaborative environment.
• Use IBM’s Design Thinking to help solve client’s challenges.
• Analyze data to support conclusions and strategies, and design organization.

Required education

• High School Diploma/GED

Preferred education

• Bachelor's Degree

Required technical and professional expertise

• Bachelor’s or Master’s degree completed by start date in Computer Science, Information Systems Technology, Computer Engineering, Computer Information Systems, Management Information Systems, Information Technology.
• Knowledge of methods and ability to grasp new concepts, acquire new ways of seeing things, and revise ways of thinking and behaving, with the understanding that this is an ongoing business necessity.
• Understanding of the value of innovation and ability to develop new ideas and initiatives that improve the performance of the organization.
• Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
• Knowledge of the importance of creating positive relationships within the team and ability to develop trusting relationships by valuing others' concerns and contributions.
• Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions and results.
• Knowledge of key concepts, terminology and principles for a skill or specialization domain; Ability to apply knowledge to solve problems, perform tasks and deliver results within the skill or specialization domain; Ability to maintain and enhance skills in the skill or specialization domain.
• Basic understanding of Hybrid Cloud Strategies (IBM Cloud, AWS, Azure, etc.), AI, Networks and DevOps.
• Excellent verbal and written communication skills.

Preferred technical and professional experience

• Familiarity and experience in computer languages: Java, Python, C++, C#, dot.net, HTML.
• Data analysis skills.
• Have a passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
• Can translate business requirements into technical solutions as well as generating business case.
• Demonstrate leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems, which often extend beyond initial scope of responsibility.

OTHER RELEVANT JOB DETAILS

• Must have the ability to work in Canada without sponsorship.
• This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.
• The salary range for the position is based on a full-time schedule. Your ultimate salary within this range may vary depending on your job-related skills and experience for this position.