Support Interior Health’s M365 environment from Kelowna through administration, configuration, testing, and end-user training. This full-time permanent position develops and sustains Microsoft 365 services. The M365 Intermediate Analyst handles day-to-day service support while contributing to projects led by senior analysts. Responsibilities include incident tickets, requirements gathering, technical documentation, and implementation activities. The role also maintains cloud and infrastructure components supporting M365 services. Key Responsibilities:
Administer M365 tools through incident and request ticket completion Monitor services and maintain M365 settings, policies, and groups Support technical work packages, implementations, and project documentation Test new tools, functionality, and Microsoft-deployed capabilities Maintain data protection, retention, backup, and recovery capabilities Requirements:
Experience supporting M365 environments and related infrastructure components Ability to gather requirements and document service specifications Knowledge of established policies, procedures, standards, and best practices Ability to evaluate tools and provide operational recommendations Ability to liaise with vendors resolving software and system issues Bring M365 administration, testing, documentation, and support skills to Interior Health’s evolving Kelowna environment.
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M365 Systems Analyst Kelowna employer: Interior Health Authority
Interior Health is an exceptional employer that prioritizes meaningful change in healthcare while offering a flexible work environment across the beautiful Interior Health region. With a strong commitment to employee growth, we provide extensive training, competitive remuneration, and a supportive work-life balance, making it an ideal place for professionals passionate about quality improvement and patient care. Join us and be part of a collaborative culture that values innovation and inclusivity, where your contributions can truly make a difference.
