Chief of Staff

Position Summary

Reporting to the Senior Medical Director, Clinical Operations, the Chief of Staff (COS) provides medical leadership for clinical services in Clearwater and Barriere. Working in partnership with site operational leadership, the COS supports the delivery of high-quality patient care, physician engagement, quality improvement, and alignment with Interior Health's strategic priorities. The COS serves as a key liaison between medical staff and Interior Health leadership and supports the implementation of medical staff bylaws, clinical standards, and evidence-informed practices. This role includes dedicated administrative leadership time and may be combined with ongoing clinical practice.

Key Responsibilities

• Provide medical leadership and clinical expertise to support safe, high-quality patient care and service delivery.
• Partner with operational leaders to support strategic planning, resource utilization, quality improvement initiatives, and accreditation activities.
• Foster physician and practitioner engagement, collaboration, and effective communication across clinical teams.
• Lead and support quality, patient safety, risk management, and incident review processes.
• Chair the local Quality Committee and contribute to the development and monitoring of quality indicators.
• Support medical staff recruitment, retention, workforce planning, onboarding, credentialing, and succession planning.
• Promote professional standards and address medical staff performance, conduct, and professionalism concerns in accordance with Medical Staff Bylaws and policies.
• Manage assigned administrative resources and budget responsibilities.
• Build and maintain effective relationships with physicians, health authority leaders, community partners, Divisions of Family Practice, academic institutions, and external stakeholders.
• Support medical education, teaching, research, and academic partnerships with UBC and the Southern Medical Program.
• Participate in the Medical Leadership On-Call structure.
• Champion a culture of safety, inclusion, reconciliation, and continuous improvement.

Knowledge, Skills and Abilities

• Demonstrated leadership and change management experience within a healthcare environment.
• Strong communication, relationship-building, negotiation, and conflict resolution skills.
• Ability to lead quality improvement, patient safety, and system transformation initiatives.
• Sound analytical, strategic thinking, and decision-making capabilities.
• Knowledge of healthcare regulations, medical governance, and professional standards.
• Commitment to collaboration, cultural safety, and Indigenous health and wellness.
• Ability to work effectively in complex and evolving healthcare environments.

Leadership Competencies

• Demonstrated commitment to the LEADS Leadership Framework, including:
• Leading Self
• Engaging Others
• Achieving Results
• Developing Coalitions
• Systems Transformation

Qualifications

• Eligible for medical staff privileges at Dr. Helmcken Memorial Hospital and Barriere and District Health Centre.
• Current licensure in British Columbia as a Physician, Nurse Practitioner, Dentist, or Midwife.
• Master's degree in Health Administration, Business Administration, or a related field preferred.
• Minimum five years of progressive healthcare leadership experience.