Lead TELUS's accounts receivable efforts as a Senior Performance Analyst. Focus on transforming debt recovery processes in a full-time capacity with measurable impact.
Operate within the Business Accounts Receivable Management team in Finance Assurance Operations at TELUS. This critical role seeks a knowledgeable analyst to enhance performance, drive process improvements, and manage relationships with collection agencies. You will oversee performance metrics and engage across functions to align collection strategies effectively.
Key Responsibilities:
- Manage recovery strategies for written-off accounts
- Oversee third-party collection and legal negotiations
- Establish performance KPIs for collections
- Coach teams to optimize collection processes
- Report metrics for performance tracking
Requirements:
- Bachelor's degree in a relevant field
- 5-7 years of experience in collections management
- Expertise in agency performance and strategy
- Strong detail-oriented and problem-solving skills
- Advanced proficiency in MS Suite for reporting
Leverage your analytical skills to advance TELUS's debt recovery initiatives and broaden your expertise.
TELUS Senior Analyst for Debt Recovery employer: Intello Technologies Inc.
TELUS is an exceptional employer that prioritizes innovation, teamwork, and community impact, making it a rewarding place to work for professionals in the technology sales sector. With a flexible work culture that supports both remote and in-office options, employees enjoy a comprehensive benefits package, including competitive salaries, generous vacation time, and opportunities for career growth and development. Joining TELUS means being part of a passionate team dedicated to delivering top-notch client experiences while contributing to meaningful digital transformation initiatives across various industries.
