At a Glance
- Tasks: Lead a team to ensure safe and efficient logistics operations.
- Company: Join Intelcom | Dragonfly, Canada's leader in last-mile logistics.
- Benefits: Enjoy growth opportunities, comprehensive insurance, and a supportive work environment.
- Other info: Diverse workplace with a focus on teamwork and employee voices.
- Why this job: Make a real impact in a dynamic industry while developing your leadership skills.
- Qualifications: Strong leadership skills and a commitment to safety and compliance.
The predicted salary is between 63000 - 77000 $ per year.
Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics.
Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
Your
Role: At the Heart of the Chain Core Duties : Safety and Compliance Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment Enforce safe working methods and behaviors within the team.
Conduct safety audits and warehouse checks.
Supervise warehouse traffic, van audits and ensure safe vehicle movements.
Ensure warehouse cleanliness and organization.
Respond to emergencies as required.
Cleaning, general housekeeping Operations and Logistics Oversee shipping, receiving, dispatching, and inventory management. and package dispatching process.
Conduct quality checkups on return pickups and return to the client process.
Create/confirm driver bookings with relevant BPs.
Generate the next day’s route plan and send optimization emails to the Optimization team.
Conduct IDCs/Drivers check in/ out, loading Unload trailers and verify freight against manifests.
Assist with sorting, scanning, and processing packages (including defective items and returns).
Reporting and Administration Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.
Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).
Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison Complete daily timesheets and submit to the Station Manager.
Perform data entry as needed.
Team leadership and Customer service Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).
Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.
Address delivery complaints, damages, or lost packages promptly.
Ensure high service standards and customer satisfaction.
Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate.
Other duties as assigned Why Join Intelcom | Dragonfly?Short- and medium-term growth opportunities Comprehensive group insurance Group RRSP program Employee Assistance Program…This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly , we move forward together.
We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.
The process is simple : If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation.
Then, you’ll meet directly with the site manager.
See you soon!Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law.
Please let us know if you have any specific needs. #J-18808-Ljbffr
Operations Supervisor in Candiac employer: Intelcom | Dragonfly
At Intelcom | Dragonfly, we pride ourselves on being a leader in last-mile logistics, offering a dynamic work environment that fosters growth and collaboration. Our commitment to employee well-being is reflected in our comprehensive benefits package, including group insurance and an RRSP program, alongside ample opportunities for career advancement. Join us in a culture that values diversity and teamwork, where every role is essential and every voice is heard.
