Use English and French communication skills as an Insurance Sales Associate with Intact in Vancouver, supporting customers through inbound calls.
As a Bilingual Sales and Customer Service Associate, you will advise Canadians on personal insurance products and answer product questions. You will analyze customer needs, cross-sell services, and guide customers through next steps. The role also includes electronic inquiries, account updates, and issue resolution.
Key Responsibilities:
- Advise customers on appropriate insurance products and next steps
- Analyze needs and promote personal insurance products
- Process payment method changes accurately and efficiently
- Handle telephone and electronic customer inquiries promptly
- Resolve customer issues while delivering exceptional service
Requirements:
- At least one year of customer service experience
- Required bilingualism in English and French
- Previous call center experience preferred
- Excellent communication and empathy skills
- Ability to navigate systems and multitask under pressure
Bring bilingual communication, sales, and customer service strengths to Intact's Vancouver insurance team while preparing for licensing.
Bilingual Insurance Sales Associate in Vancouver employer: intactfc
At Intact, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior L&D Operations & Strategy Advisor, you will have the opportunity to make a significant impact on our national team while enjoying comprehensive benefits, professional development opportunities, and a supportive environment that encourages growth and creativity in the heart of Canada.
