Senior Claims Adjuster, Property in Ajax

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary. Flexible work arrangements and a hybrid work model. Possibility to purchase up to 5 extra days off per year. Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more. Share plan & other savings: up to 12% of salary or even more. Salary range (but not limited to): 80,700 - 98,700. Annual bonus target, based on the base salary, with a potential payout of up to double the target: 10%.

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

About the role: We’re looking for a Senior Claims Adjuster, Property to join our growing team in our Mississauga, Ajax, and Ottawa office!

What you'll do here:

• Investigate, manage and settle personal and commercial property claims on the Complex Claims Team
• Direct handle all condominium assessment claims
• Direct handle lower severity commercial specialty program claims
• Examine out of province commercial and personal claims
• Utilize the Best Practices to ensure claim management and regulatory requirements are followed
• Conduct analysis of coverages and quantum
• Manage indemnity and expenses by following reserving practices and proactive claim progression
• Provide high quality servicing to internal and external customers
• Work with Brokers on claim resolution and inquiries
• Ensure timely follow up with customers on the status of their claim and address any escalations
• Assign and direct the activities of independent adjusters where required
• Identify, assign and manage expert involvement on claims; being mindful of claim cost control measures
• Settle claims expeditiously in a fair and reasonable manner
• Validate damages

What you bring to the table:

• University degree or college diploma preferred, or equivalent education and experience
• Minimum 1-2 years property claims handling experience
• Condominium claim experience is an asset
• Commercial property claim experience is an asset
• Ongoing commitment to self-development
• High performance results
• Demonstrated Living Values
• Engaged and promotes a team environment

This role is eligible for employee referral bonus. We are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.