Elevate your customer service skills with Intact as a Bilingual Sales and Customer Service Associate in Ottawa. Provide exceptional support and build relationships with clients through inbound communication.
In this role at Intact, you'll leverage strong communication abilities and customer service experience. The position involves assisting customers with their insurance needs and guiding them on suitable products. With a focus on career growth, you'll receive mentoring and have access to hybrid work opportunities after training.
Key Responsibilities:
- Advise clients on home and auto insurance products
- Handle inbound calls with exceptional service
- Promote and cross-sell insurance products effectively
- Process payment method changes promptly
- Resolve customer inquiries efficiently and professionally
Requirements:
- Minimum one year of customer service experience
- Bilingual in French and English is essential
- Previous sales experience is highly desirable
- Strong communication and tech-savvy skills
- Ability to multitask under pressure
Shape your customer service career with Intact while making a meaningful impact in clients' lives.
Bilingual Sales Associate in Ottawa employer: Intact Financial Corporation
Intact is an exceptional employer that prioritizes employee well-being and professional growth, offering a flexible hybrid work model across various locations including Ajax, Toronto, Richmond Hill, and Mississauga. With a strong commitment to diversity and inclusion, Intact fosters a supportive work culture where employees are encouraged to develop their skills and advance their careers, all while enjoying competitive benefits such as performance-based bonuses, additional vacation days, and a robust retirement plan.
Contact Details:
Intact Financial Corporation Recruitment Team