Province: Winnipeg, Manitoba
Position: Commercial Account Manager
Deadline: August 31, 2026
Posted: July 30, 2026
Job Description / Duties
What You’ll Be Doing:
- Managing a book of Commercial Lines business, handling renewals, changes, and day-to-day service needs.
- Preparing quotes and proposals with confidence and attention to detail.
- Communicating with clients regularly to ensure their coverage continues to meet their needs.
- Reviewing client exposures and recommending coverage adjustments as their businesses grow and evolve.
- Liaising with insurers and underwriters to negotiate competitive solutions.
- Supporting your Account Executive partner(s) in delivering exceptional client service.
- Providing backup support for claims handling and guiding clients with care and clarity.
- Continuously growing your product and industry knowledge and sharing your insights with the team.
Qualifications / Required Skills
What You Bring to the Table:
- At least 3 years of experience in Commercial Lines insurance servicing.
- Level 2 General Insurance License (or Level 1 with intent to upgrade—let’s talk).
- Strong working knowledge of insurer portals and commercial underwriting processes.
- Demonstrated ability to take initiative, work independently, and maintain a high level of reliability, ensuring tasks are completed accurately and nothing is overlooked.
- Excellent communication and organizational skills, you keep things on track and on time.
- A relationship-driven approach: you genuinely care about helping clients protect what matters most.
- A calm, solution-oriented mindset, especially during peak season.
- Tech-savviness and comfort with agency management systems (bonus points if you’ve used EPIC).
- A team-first attitude with the confidence to work independently when needed.
Additional Information
Why You’ll Love Working Here:
- A supportive, people-first culture that values teamwork and celebrates success.
- A modern, ergonomic office space with a relaxed, professional vibe.
- Flexible hybrid work options to support your work-life balance.
- Competitive compensation with company-matching RRSP plan.
- Comprehensive benefits including a Wellness Fund, because your well-being matters.
- Ongoing education and licensing support to help you grow your career.
- A marketing team and leadership group who genuinely have your back.
- Birthday treats, potlucks, and good laughs because fun matters, too.
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Commercial Account Manager - Crossroads Insurance in Winnipeg employer: Insurance Brokers Association of Manitoba
Brio Steinbach is an exceptional employer that prioritizes the growth and well-being of its employees. With a comprehensive compensation package that includes health benefits, an employer-matched pension, and performance bonuses, the company fosters a supportive and collaborative work culture that encourages ongoing education and professional development. Located in Steinbach, this role offers a unique opportunity to lead a dedicated team while making a meaningful impact on client service and community engagement.
Contact Details:
Insurance Brokers Association of Manitoba Recruitment Team
