Windows troubleshooting and hardware expertise define this fully onsite Services Technician role with Insight in Ontario. Support enterprise systems, peripherals, and users.
Reporting to the Services Lead, the Services Technician analyst troubleshoots, repairs, and installs peripherals, instrumentation devices, and hardware. You will work with Citrix, virtual desktops, thin clients, and Windows operating systems. The role also includes software installation, equipment maintenance, user training, and technical documentation. Collaboration with clients, business partners, IT divisions, vendors, and corporate stakeholders supports technology solutions.
Key Responsibilities:
- Troubleshoot and triage enterprise or desktop systems
- Configure computers, peripherals, Citrix, and virtual desktop environments
- Install operating systems, licensed software, and required drivers
- Diagnose hardware, software, and operator problems
- Document work and maintain knowledge base materials
Requirements:
- IT certificate or diploma from a recognized institution
- Three to five years enterprise troubleshooting or IT customer service experience
- A+ and ITIL certifications
- Working knowledge of ServiceNow
- Fluent English and current driver's license
Apply Windows troubleshooting, hardware support, documentation, and user training skills as an onsite Insight Services Technician.
Insight Services Technician Windows in Toronto employer: Insight Public Sector
Insight is an exceptional employer that prioritizes the well-being and growth of its employees, offering a fully remote work environment and the flexibility to work from various locations, including international destinations. With a strong commitment to community engagement and a culture rooted in core values of Hunger, Heart, and Harmony, Insight provides continuous opportunities for professional development and career advancement, making it a truly rewarding place to build your future.
