The Field Service Representative (FSR) is a 9-month contract position based in Victoria, BC, with Victoria expected to be the candidate’s base for at least six months. The role is primarily hands-on troubleshooting, operation, inspection, maintenance, and repair of the Halifax Class Integrated Platform Management System (IPMS), supporting work onboard naval vessels at Esquimalt Dockyard. The FSR will diagnose hardware, software, controls, and networking issues; install and test engineering changes; support engineering teams; and interact directly with customers.
The position is approximately 40 hours per week with potential overtime, compensated travel, initial training in Montreal, and occasional domestic or international travel.
REQUIRED SKILLS AND EXPERIENCE
- Bachelor’s degree in Electrical Engineering with 6+ years of relevant experience OR certified Communications/Electronics Technician with 8+ years of hands-on experience.
- Strong hands-on electrical/electronic troubleshooting, including isolating hardware, software, controls, and networking issues.
- Experience reading electrical/mechanical drawings, schematics, and technical documentation.
- Hands-on wiring, splicing, soldering, termination, and circuit analysis experience.
- Experience using test equipment including multimeters, oscilloscopes, and multifunction process calibrators, as well as hand and power tools.
- Strong troubleshooting, written/verbal communication, customer-service skills, and ability to work independently with minimal supervision.
- Valid driver’s licence and ability to obtain/maintain a passport for required travel.
NICE TO HAVE SKILLS AND EXPERIENCE
- Previous Canadian Navy/naval or shipboard experience, particularly involving communication or marine control systems.
- Knowledge of IT System Administration.
- Experience with acceptance trials and set-to-work procedures.
- Knowledge of DRMIS.
- Current or previous J-STD-001 and/or IPC-A-620 certification.
Compensation:
- $80K - $100K per year + full benefits packages
Exact compensation may vary based on several factors, including skills, experience, and education.
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Field Service Representative (FSR) in Victoria employer: Insight Global
At Insight Global, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an In-House Commercial Counsel in Mississauga, you will benefit from competitive compensation, comprehensive benefits, and ample opportunities for professional growth while working alongside innovative teams in a fast-paced environment. Join us to make a meaningful impact in the e-commerce and ad tech sectors, where your expertise will be valued and your contributions recognized.
