Take on a key role as an IT Field Support Technician, leveraging your hands-on experience with Windows and Mac systems. Focus on prioritizing tasks while providing stellar customer service in a retail setting.
This role demands 3-5+ years of technical support expertise, particularly in troubleshooting and training. Strong familiarity with Microsoft Office suite and third-party applications like Adobe will enhance your effectiveness. Your initiative and communication skills will be essential in driving team performance and maintaining operational excellence.
Key Responsibilities:
- Manage on-site technical support for users
- Train new hires on IT systems and protocols
- Troubleshoot issues across various platforms
- Ensure efficient use of Microsoft Office 365
- Engage with third-party applications as needed
Requirements:
- 3-5+ years of field support technician experience
- Proficient in Windows and Mac environments
- Strong understanding of Office and Azure AD
- Excellent problem-solving and communication skills
- Ability to prioritize tasks effectively
Shape the technological landscape of a retail team by utilizing your support skills and technical experience.
Skilled IT Field Technician for Dynamic Retail Environment in Toronto employer: Insight Global
At Insight Global, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an In-House Commercial Counsel in Mississauga, you will benefit from competitive compensation, comprehensive benefits, and ample opportunities for professional growth while working alongside innovative teams in a fast-paced environment. Join us to make a meaningful impact in the e-commerce and ad tech sectors, where your expertise will be valued and your contributions recognized.
