Scrum Master in Mississauga

Insight Global is looking for a hands-on Scrum Master to support a small, cross-functional product team focused on building and enhancing enterprise software solutions. This person will operate as a coach and facilitator—helping the team stay organized, deliver consistently, and navigate dependencies in a fast-paced Agile/SAFe environment.

You’ll be embedded directly with a development team and partner closely with Product Management to turn customer-driven requirements into actionable, well-structured work.

Day-to-Day Responsibilities

• Work closely with the development team to understand ongoing work, priorities, and delivery goals.
• Own and facilitate all Agile ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) to keep the team aligned and moving forward.
• Build and maintain Jira boards and dashboards to track sprint progress, team commitments, and overall delivery health.
• Define and track key Agile metrics (velocity, predictability, throughput) to help the team continuously improve.
• Identify and manage cross-team dependencies, ensuring alignment and preventing delivery blockers.
• Proactively remove roadblocks and escape risks that could impact timelines or deliverables.
• Ensure the team is following Agile/SAFe practices and aligning with the broader Agile Release Train (ART) where applicable.
• Coach the team on Agile best practices and help drive continuous improvement over time.
• Partner with Product Owners and Product Managers to help shape, refine, and prioritize work for upcoming sprints.

Skills and Requirements

• Proven experience supporting software development teams as a Scrum Master.
• Strong hands-on experience with Jira (building boards, dashboards, tracking metrics).
• Experience running full Agile ceremonies and managing sprint execution end-to-end.
• Ability to manage dependencies and navigate cross-team coordination.
• Strong communication and facilitation skills—comfortable working with both technical teams and business stakeholders.
• Experience working in Agile or SAFe environments.
• Experience working in product-driven environments (especially enterprise software or platform teams).
• Exposure to tools like Miro, Confluence, or retrospective tools.
• Scrum certifications (CSM, SAFe, etc.).
• Experience working on platforms that support large-scale enterprise environments (e.g., device management, monitoring, or IT operations tools).
• Prior experience working in pods/smaller Agile teams (6–12 people).

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.