Use English and French communication skills as a detail-oriented Call Center Representative supporting a leading global insurance company. Manage customer calls, files, and vehicle pickups accurately.
Insight Global is seeking a bilingual Call Center Representative for inbound and outbound customer communications. The work requires clear communication, time management, organization, and independent execution while contributing to a team environment. Previous customer service or call center experience is required.
Key Responsibilities:
- Handle inbound and outbound calls professionally and promptly
- Process assigned files accurately and within required timelines
- Coordinate vehicle pickups using release information and authorization
- Record detailed information in call logs and files
- Investigate delayed vehicle releases and complete follow-ups
Requirements:
- Bilingual English and French communication skills
- Basic computer skills and Microsoft Office proficiency
- Strong Excel, time management, and organizational skills
- Ability to work independently and within a team
- High School Diploma, GED, degree, or equivalent experience
Bring bilingual communication, accurate file processing, and customer service experience to vehicle pickup coordination for insurance customers.
Bilingual Insurance Call Center Representative in Lévis employer: Insight Global
At Insight Global, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an In-House Commercial Counsel in Mississauga, you will benefit from competitive compensation, comprehensive benefits, and ample opportunities for professional growth while working alongside innovative teams in a fast-paced environment. Join us to make a meaningful impact in the e-commerce and ad tech sectors, where your expertise will be valued and your contributions recognized.
