Support fitness equipment customers in Kingston through product knowledge, troubleshooting, and clear communication across phone, email, and web inquiries.
Insight Global seeks a Customer Service Representative for a leading fitness equipment manufacturer. You will support orders, product questions, replacement parts, and related product assistance. The work requires problem-solving, physical product learning, and ownership of customer issues from contact through resolution.
Key Responsibilities:
- Provide service through phone, email, web, and in-person interactions
- Assist with orders, replacement parts, and product questions
- Troubleshoot basic mechanical and electronic product issues
- Document interactions, feedback, issues, and resolutions accurately
- Communicate recurring customer or product trends internally
Requirements:
- One or more years of customer service or support experience
- Strong verbal and written communication skills
- Demonstrated problem-solving and troubleshooting abilities
- Comfort learning physical product components and functionality
- Microsoft Office and business systems experience
Apply customer support, product troubleshooting, and communication skills while assisting fitness equipment customers in Kingston.
Fitness Equipment Customer Support Representative in Kingston employer: Insight Global
At Insight Global, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an In-House Commercial Counsel in Mississauga, you will benefit from competitive compensation, comprehensive benefits, and ample opportunities for professional growth while working alongside innovative teams in a fast-paced environment. Join us to make a meaningful impact in the e-commerce and ad tech sectors, where your expertise will be valued and your contributions recognized.
