Use financial products, digital solutions, and strong communication as a Member Advisor supporting Innovation Federal Credit Union members. Travel regionally up to 200km as required.
As a Member Advisor, you serve on the member service team for Innovation Federal Credit Union. Provide knowledgeable, timely advice across financial products and services while delivering customer service. Support members through products, services, and omni channels, aligned with the organization's values.
Key Responsibilities:
- Act as members' first contact and first point of resolution
- Respond to inquiries about financial products and services
- Promote and sell cash and non-cash products
- Manage an assigned portfolio through strong advice
- Use digital solutions to simplify members' banking needs
Requirements:
- High school diploma or GED completion
- Excellent communication and interpersonal skills
- Commitment to Accountability, Integrity, and Respect
- Detail-oriented and risk-aware approach
- Microsoft 365 application comfort, including Excel and Teams
Bring member service, financial advice, digital literacy, and communication skills to Innovation Federal Credit Union's regional banking support.
Member Service Financial Advisor employer: Innovation Federal Credit Union
Innovation Federal Credit Union is an exceptional employer that prioritizes community engagement, diversity, and employee well-being. With a commitment to professional growth and a supportive work culture, employees enjoy immediate benefits including a generous pension plan and health coverage from day one. Located in vibrant cities like Calgary, Edmonton, Regina, and Saskatoon, this role offers the opportunity to make a meaningful impact while working collaboratively with a dedicated team to simplify banking for all Canadians.
Contact Details:
Innovation Federal Credit Union Recruitment Team
