Lead heavy-duty truck service operations in Burnaby with expertise in technical knowledge, customer relations, and department performance management. Inland Truck & Equipment seeks a Service Manager for its sales and service dealership in Burnaby, BC. This leadership position oversees productive staffing, customer retention, cost controls, service records, and sold technician time. The manager supervises Service Advisors and Equipment and Truck Technicians. Key Responsibilities:
Forecast service department goals and objectives Manage staffing, performance, budgets, and reporting systems Review repair orders before warranty submission Ensure fair estimates and prompt customer follow-up Maintain repair quality and service vehicle safety Requirements:
High school diploma or GED Heavy-duty truck or equipment technical knowledge Three years of related experience or training Financial report analysis and strong leadership skills Valid driver’s license and passport for required travel Bring heavy-duty technical knowledge, leadership, and customer relations expertise to Inland’s Burnaby service department.
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Heavy Duty Truck Service Manager in Burnaby employer: Inland Group
Inland Truck & Equipment Ltd. is an exceptional employer that prioritizes your career growth and well-being, offering a competitive salary with uncapped commission potential and a comprehensive benefits package including medical, vision, and RRSP matching. Our work culture fosters teamwork and innovation, providing ongoing training opportunities to help you excel in your role as a Fleet Remarketing Specialist in Langley, BC, while also supporting a healthy work-life balance through paid time off and community engagement.
