At a Glance
- Tasks: Lead AI support strategies and unify customer interactions for transformative experiences.
- Company: Join Ingram Micro, a leader in innovative tech solutions.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Drive AI transformation and redefine customer support with cutting-edge technology.
- Qualifications: Bachelor’s in Computer Science and 8+ years in Product Management.
The predicted salary is between 135000 - 165000 $ per year.
Join Ingram Micro as a Senior Principal Product Manager to lead transformative AI support strategies. This role focuses on unifying support across all customer interactions.
Ingram Micro is on the lookout for a visionary leader with extensive experience managing product strategies in enterprise settings.
Your knowledge of AI applications and customer journeys will be instrumental in pushing the boundaries of support effectiveness.
Engage with diverse teams to build platforms that truly resonate with users.
Key
Responsibilities
- Define and implement product strategy for Unified Support
- Spearhead AI-driven initiatives in customer service
- Enhance automation in high-volume support operations
- Collaborate with AI/ML and Operations stakeholders
- Foster seamless omnichannel customer experiences
Requirements
- Bachelor’s in Computer Science or similar
- 8+ years in Product Management within Saa S/cloud
- Proven success in building global support platforms
- Strong understanding of intelligent automation
- Excellent executive presence and communication skills
Drive AI transformation with Ingram Micro and redefine the future of customer support solutions. #J-18808-Ljbffr
AI Support Product Manager Opportunity in Mississauga employer: Ingram Micro
Ingram Micro is an exceptional employer that fosters a dynamic and innovative work culture in Mississauga, ON. As a Senior Manager of AWS Support, you'll benefit from a hybrid work environment that encourages collaboration and creativity while leading a team dedicated to enhancing customer satisfaction through cutting-edge AI solutions. With ample opportunities for professional growth and development, Ingram Micro empowers its employees to thrive in their careers while making a meaningful impact in the tech industry.
