At a Glance
- Tasks: Lead production activities and ensure safety, quality, and efficiency in the work center.
- Company: Join IEM, a team powering ambitious projects with engineers and problem-solvers.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for growth.
- Other info: 100% in-office role in Surrey, B.C. with excellent career advancement opportunities.
- Why this job: Make an impact by leading teams and tackling complex challenges every day.
- Qualifications: Experience in coaching, performance management, and understanding Lean principles.
The predicted salary is between 55.3 - 55.3 $ per hour.
Location: Surrey, B.C.
Reports To: Operations Manager
Salary Range: $38.46 - $55.30/hr
Position Summary: The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined value stream. The Operations Supervisor ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center. Note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work.
Key Responsibilities:
- Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
- Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
- Ensure adherence to daily build schedules and takt time; elevate to production targets to the Operations Manager.
- Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings.
- Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
- Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
- Support onboarding, cross‑training, and upskilling of team members in partnership with Learning & Development.
- Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.
Qualifications:
- Coaching & performance management
- Root cause analysis (5 Whys, fishbone, etc.)
- Conflict resolution & feedback
- Understanding of Lean, 5S, and visual factory principles
- Ability to prioritize in a fast‑paced production environment
Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Why Join IEM: At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem‑solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.
We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long‑term success.
Recruiting Scams: Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact.
Non-Discrimination Statement: IEM does not discriminate against any applicant based on any characteristic protected by law.
Privacy: Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
Use of AI: At IEM, we are committed to a fair and transparent hiring process.
Operations Supervisor in Surrey employer: Industrial Electric Mfg. (IEM)
IEM is an exceptional employer that fosters a culture of innovation and collaboration in Jacksonville, FL. As a Medium Voltage Engineering Manager, you will not only lead a talented engineering team but also have access to continuous professional development opportunities and a supportive work environment that values quality and efficiency. Join us to make a meaningful impact in the C&I markets while enjoying the unique advantages of working in a vibrant city known for its dynamic lifestyle.
Contact Details:
Industrial Electric Mfg. (IEM) Recruitment Team
