Customer service and trusted relationships define this hybrid Career Network Specialist role with iA Financial Group in Quebec City or Montreal. Support sales professionals.
As a Career Network Specialist, you will serve the Career Network's service and sales support centre. You will handle phone and email requests, administrative processes for individual savings and retirement products, and complex cases. The role supports the sales force without providing product or taxation advice.
Key Responsibilities:
- Respond accurately to sales force inquiries by phone and email
- Support administrative processes for individual savings and retirement products
- Own requests and ensure sales force satisfaction
- Collaborate with manufacturer teams on complex cases
- Keep firm and client files complete
Requirements:
- College diploma in Administration or related field
- Two years of relevant experience
- Autonomy and excellent customer service skills
- Advanced French and intermediate English proficiency
- Comfort learning and using new technologies
Apply your customer service, relationship-building, and administrative skills while supporting advisors through iA Financial Group's Career Network.
Career Network Customer Service Specialist in Québec employer: Industrial Alliance Insurance and Financial Services Inc
At iA Financial Group, we pride ourselves on being a caring and trustworthy employer that prioritizes the development of our employees. As a Legal Counsel in Employment, you will thrive in a collaborative and innovative environment, with access to competitive benefits, flexible work arrangements, and numerous opportunities for professional growth. Join us to make a meaningful impact while enjoying a healthy work-life balance in a supportive workplace culture.
Contact Details:
Industrial Alliance Insurance and Financial Services Inc Recruitment Team
