Industrial Alliance, Auto and Home Insurance Inc. is seeking a Workforce Planning Analyst to optimize contact centre capacity through data-driven decisions. The role focuses on planning, monitoring, and analyzing workforce requirements to meet business objectives.
Based in Montreal with a hybrid work model, the position requires at least 3 years in workforce planning and French language fluency. Genesys WFM and Power BI experience are highly valued.
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Hybrid Workforce Planning Analyst in Montréal employer: Industrial Alliance Insurance and Financial Services Inc
At iA Financial Group, we pride ourselves on being a caring and trustworthy employer that prioritizes the development of our employees. As a Legal Counsel in Employment, you will thrive in a collaborative and innovative environment, with access to competitive benefits, flexible work arrangements, and numerous opportunities for professional growth. Join us to make a meaningful impact while enjoying a healthy work-life balance in a supportive workplace culture.
Contact Details:
Industrial Alliance Insurance and Financial Services Inc Recruitment Team
