Lead retail teams at Mountain Warehouse through coaching, visual merchandising, and exceptional customer service in a performance-focused store environment. Motivate colleagues to deliver welcoming experiences and exceed targets.
This Team Leader guides daily retail operations while supporting sales and customer satisfaction. The role combines team communication, product knowledge, stock presentation, ticketing, visual merchandising, and Health & Safety. You will represent Mountain Warehouse professionally, resolve concerns, and help colleagues develop through constructive feedback and mentoring.
Key Responsibilities:
- Coach, train, and mentor retail team members
- Maintain stock presentation, ticketing, and shop floor organisation
- Oversee daily opening and closing store operations
- Lead visual merchandising and welcoming customer spaces
- Motivate teams toward sales targets and KPIs
Requirements:
- Experience across retail stock control and visual merchandising
- Confidence motivating and inspiring colleagues
- Strong communication and constructive feedback skills
- Proactive, results-driven approach to achieving goals
- Problem-solving skills within company guidelines and policies
Bring retail leadership, coaching, visual merchandising, and customer service expertise to Mountain Warehouse as a Team Leader.
Mountain Warehouse Retail Team Leader in Kelowna employer: Indigo
Indigo is an exceptional employer that prioritizes community engagement and employee development, making it a rewarding place to work as a General Manager. With a focus on fostering a vibrant work culture, employees are encouraged to lead with creativity and passion while benefiting from opportunities for growth and collaboration. Located in a dynamic retail environment, Indigo offers unique advantages such as curated events that strengthen local connections and enhance customer loyalty.
