Imperial Brady Canada, leading national distributor, has a job open in Mississauga, ON. Under general supervision, perform a variety of routine and some non-routine clerical/accounting functions in accordance with standard procedures in one or more of the following areas: accounts receivable or related financial area. Provide a variety of staff support services to a department or group of professionals. Requires independent thinking and ability to make independent decisions within established guidelines Contacts other departments and/or outside agencies to resolve problems. Duties and tasks reflect substantial variety and complexity. Reviews and monitors credit sources and credit files performs routine credit checks and obtains supplementary information.
Responsibilities:
- Create, amend and administer customer accounts on a daily basis.
- Support the analysts through reference & tax certificate detail verification.
- Exhibit multitasking abilities by working on several different duties within the department.
- Ability to work in a high workflow environment.
- Answer telephone calls & emails to resolve department and company related inquiries with regards to all credit related issues.
- Manage daily receipt of payment by ck and mail through Richmond Hill office and assist with daily ck deposit/clearing and recording.
- Establish and maintain positive relationships with customers both internal and external.
- Customer contact (via phone and email).
- Collect and resend customer statements, invoices, and shipping documents when requested.
- Respond to and troubleshoot billing discrepancies and account set-up issues collaborating with all impacted areas including Credit AR, Sales, Customer Service and Credit Support Teams.
- Create and maintain Credit Card tokens.
- Responsible for keeping credit team, sales associates and management informed of any customer changes (operations, trending etc.) that might affect collections, sales opportunities, profit and/or bad debt exposure.
- Responsible for general file maintenance (Accounts Payable contacts, email addresses, telephone numbers).
- Respond to and circulate trade credit references.
- Monitor Credit AR Group Mailbox/Fax receipts and respond to inquiries or distribute accordingly to responsible parties.
- Other tasks as requested by Credit Manager.
Qualifications:
- Minimum One (1 year) experience in Accounts Receivable role.
- B2B would be an asset but not mandatory.
- Demonstrates proficiency in PC applications, Microsoft Outlook, Excel, Word and other applications as required.
- Strong communication skills, both written and oral with a clear speaking voice.
- Strong attention to detail and well organized.
- Strong time management skills.
- Self starter with ability to multitask.
- Ability to work in a team environment or on an independent stretch goal.
- High school diploma or equivalent.
Working /Other Conditions:
- Hybrid work model.
- Indoor office environment.
- Ability to work in a fast-paced environment.
- Prolong periods of sitting, and computer and phone use.
This position has an annual salary range of $55,000.00 to $60,000.00.
Financial Services Support Specialist in Mississauga employer: Imperial Dade
Imperial Dade is an exceptional employer that fosters a collaborative and inclusive work culture, offering competitive salaries and comprehensive benefits to support employee well-being. With a strong commitment to professional growth, employees have access to continuous learning opportunities and the chance to work on impactful projects within a dynamic distribution environment. Located in Saint-Laurent, this family-owned company values its Canadian roots and provides a supportive atmosphere where every team member can thrive and contribute to meaningful solutions for local businesses.
