Lead Personal Lines service with coaching, workflow improvement, and Applied Systems expertise in a community-focused insurance brokerage. Support a collaborative team.
As Personal Lines Team Lead, you will lead and motivate Service Brokers while fostering respect, transparency, and community. The role combines mentorship, performance analysis, staffing support, and training facilitation. You will refine workflows, monitor service quality, and ensure activities follow company policies and local regulatory standards during standard business hours.
Key Responsibilities:
- Lead and motivate Personal Lines Service Brokers
- Coach and mentor team members for growth
- Refine workflows to improve efficiency and client experience
- Monitor service quality and performance metrics
- Support staffing decisions, reviews, and training opportunities
Requirements:
- Alberta Insurance License Level 2
- At least five years in an insurance brokerage
- Proven team leadership and development experience
- Experience with Applied Systems
- Strong organizational, analytical, and interpersonal abilities
Apply your leadership, insurance brokerage experience, and analytical skills to strengthen Personal Lines service and team performance.
Personal Lines Insurance Team Lead in Edmonton employer: Impact Recruitment
Join a reputable second-generation heavy construction firm in Northwest BC, where you will be at the forefront of managing high-profile concrete supply operations. With a strong emphasis on employee growth and a collaborative work culture, this company offers competitive benefits and opportunities to engage in meaningful projects that support local industrial and municipal developments. Relocating to Kitimat not only places you in a vibrant community but also allows you to contribute to the company's ongoing success and expansion in the region.
