At a Glance
- Tasks: Lead a dynamic team to ensure smooth service execution and enhance customer experience.
- Company: Join IKEA, a global leader in home furnishings with a focus on inclusivity.
- Benefits: Enjoy wellness days, health coverage, flexible spending, and employee discounts.
- Other info: Be part of a diverse team that values uniqueness and collaboration.
- Why this job: Make a positive impact while growing your career in a supportive environment.
- Qualifications: University degree or extensive experience, plus managerial skills.
The predicted salary is between 63000 - 77000 $ per year.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
What you'll need to have:
- University degree and 2 years of related experience, or minimum 5 years of related experience
- Minimum 1 year of managerial experience
A day in your life with us:
- Lead the assigned team's performance to secure a high performing daily operation connected to Service Execution for the unit including efficient staging and preparation for last mile and loading operations, home furnishing services, the required handover and loading capacities, inventory and handling management, compliance to applicable frameworks and guidelines.
- Take direct lead with identifying, recruiting, retaining and developing the many talents in the Service Execution team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.
- Maintain a clean, organised and safe working environment throughout the unit and secure Service Execution Co-Workers working in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security and the environment.
- Secure effective, qualitative and efficient daily Service Execution within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create co-worker's quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyse existing workload to secure daily volume handling and meet seasonal needs.
About this work area:
We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wondered who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!
Why you will love us:
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development.
In addition, we offer a comprehensive Total Rewards package to all co-workers including:
- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
In the IKEA world, this position is officially referred to as Service Execution Team Leader.
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.
Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.
What we all have in common:
- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
- Having fun!
We believe everyone has the right to be treated fairly and be given equal opportunities, regardless of their age, gender identity, sexual orientation, physical ability, ethnicity, race, nationality, religion or any other dimension of their identity.
We are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide appropriate accommodation which considers the applicant’s accessibility needs due to disability. If you require accommodation, please contact HR.Canada@ingka.ikea.com.
Service Execution Team Leader in Dartmouth employer: IKEA
IKEA is an exceptional employer that prioritizes creating a positive impact through an inclusive and supportive work environment. As a Food Co-worker, you will enjoy comprehensive benefits such as wellness days, extended health coverage, and opportunities for personal growth, all while contributing to a mission that enhances everyday life for customers and co-workers alike. Join us in a vibrant culture where your uniqueness is celebrated, and together we can make a difference in the world of food service.
