InterContinental Guest Services Concierge in Toronto

InterContinental Guest Services Concierge in Toronto

Toronto Full-Time On-site
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Represent InterContinental Hotels & Resorts through confident guest communication, detailed coordination, and personalized assistance at its Toronto Centre hotel.

As a Full-Time Concierge, you will help exceed guest expectations across the InterContinental Toronto Centre. Your work includes arranging reservations, tickets, transportation, tours, and assistance with florists, couriers, mail, and business machines. You will also support VIP arrivals and group meetings.

Key Responsibilities:

  • Collect and provide comprehensive information for guest requests
  • Arrange reservations, tickets, transportation, tours, and local activities
  • Assist guests with florists, couriers, mail, and business machines
  • Prepare for in-house group meetings and VIP arrivals
  • Coordinate with departments to promote quality service

Requirements:

  • High School diploma or equivalent education
  • One year concierge or related discipline experience
  • Fluent English communication skills
  • Strong reading and writing abilities for departmental records
  • Availability for nights, weekends, or holidays

Bring organized guest coordination and polished communication to the concierge desk at InterContinental Toronto Centre, downtown Toronto.

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Contact Details:

IHG Hotels & Resorts Recruitment Team