Overview
Our client, a Top 5 Canadian Bank, is looking to hire a Professional - Business Analyst - Entry for a 12-month contract (with potential extension or conversion to FTE). This is a hybrid position based in Toronto, with in-office work required every Monday and the first Friday of each month.
Responsibilities
- Support the Contingent Workforce Program (CWP) within the HR Process Delivery team through business analysis, project coordination, reporting, and process improvement activities.
- Manage inquiries and escalations received in the Contingent Workforce Program mailbox, triaging and investigating issues to ensure timely resolution.
- Generate reports and dashboards based on business needs, both on an ad-hoc and recurring basis.
- Onboard contingent workers manually in Workday, ensuring data accuracy and compliance with governance standards.
- Maintain and update program-related documentation on SharePoint, ensuring proper record management and version control.
- Support the delivery of strategic projects, document current and future state processes, and partner on change management initiatives.
- Build and maintain strong relationships with internal partners, including Identity Admin, Business Effectiveness, and Optimization teams.
- Track performance metrics and analyze data to identify opportunities for process efficiency and continuous improvement.
- Communicate proactively with stakeholders to align on deliverables, timelines, and updates.
Must-Have Skills
- 2+ years of experience in a business analysis or HR-related role within a large corporate or banking environment.
- Proven experience analysing current processes, identifying inefficiencies, and recommending process improvements.
- Strong written and verbal communication skills with demonstrated stakeholder management experience.
- Proficiency in Microsoft Excel for data analysis and report generation.
- Experience managing shared mailboxes and handling inquiries, escalations, and stakeholder communication.
- High level of technical acumen and comfort working across multiple systems.
Nice-to-Have Skills
- Experience with Workday or Enterprise Content Management (ECM) systems.
- Familiarity with HR process delivery, governance, and reporting best practices.
Application
If you are interested & qualified for this opportunity, please send your updated resume in MS Word format to fouzan@ifgpr.com. For other opportunities please visit www.ifg-global.com today!
HR Business Analyst in Ottawa employer: IFG International Financial Group Ltd
IFG International Financial Group Ltd is an exceptional employer located in the vibrant city of Toronto, offering a dynamic work culture that fosters collaboration and innovation. As a Director, FP&A, you will have access to extensive employee growth opportunities, including mentorship from seasoned executives and involvement in strategic decision-making processes. The company values work-life balance and provides competitive benefits, making it an ideal place for professionals seeking meaningful and rewarding careers.
Contact Details:
IFG International Financial Group Ltd Recruitment Team
