Lead governance and client account management at IFDS in Toronto, using risk controls and strategic leadership to strengthen service delivery. This Director position provides daily oversight and guidance across IFDS and SS&C support teams. You will collaborate with Business Development, Relationship Management, AMS, IT, Business Solutions, Planning, and C-Suite stakeholders. The work centers on governance, client relationships, change management, operational risk, and tailored solutions. Key Responsibilities:
Oversee virtual teams delivering client changes Track initiatives, metrics, risks, issues, and remediation Escalate key changes and unresolved service matters Lead client meetings and change delivery discussions Coach managers and employees through development planning Requirements:
Minimum 10 years in financial services Minimum 10 years leading people Post-secondary education in a related discipline Strong ADKAR change management capability Knowledge of IFDS applications and mutual fund operations Bring leadership, governance, risk control, and client relationship expertise to IFDS’s Toronto-based account management organization.
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Governance Director Client Account Management in Toronto employer: IFDS Group
At International Financial Data Services (IFDS), we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration, diversity, and continuous learning. Located in the heart of East Toronto, our team enjoys access to ongoing training and development opportunities, empowering employees to reach their full potential while working on impactful projects within the financial services industry. Join us to be part of a community that values accountability and innovation, where your contributions directly influence the success of our global partners.
