At a Glance
- Tasks: Join our team to manage warehouse operations and provide top-notch customer service.
- Company: IDN-Canada, a leading distributor in security and door hardware.
- Benefits: Competitive salary, bonuses, commissions, and an RSP program.
- Other info: Must be bondable and legally authorized to work in Canada.
- Why this job: Build a long-term career in a supportive environment with growth opportunities.
- Qualifications: 1-3 years of customer service experience and strong communication skills.
The predicted salary is between 40500 - 49500 $ per year.
IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50 locations, IDN-Canada strives to offer customers the strength and buying power of a national organization along with local product availability and personal customized service.
We are currently seeking a Full-Time Warehouse/ Inside Sales Representative team member to join our Edmonton, AB location. This is an excellent opportunity to build a long-term career with a growing company that values teamwork and development.
Location: Edmonton (On-site)
Schedule: Monday to Friday; 8AM to 4:30PM
Responsibilities:
- Execute daily branch functions for productions and warehouse, including loading/unloading transport, arranging deliveries, customer pickups, picking & packing of outbound/pickup sales orders and warehouse transfers, putting away stock, cleaning, etc.
- Ensure accuracy when staging product for will call and shipments.
- Responsible for the receipt and posting of purchase orders & warehouse transfers in a timely manner.
- Provide the highest level of customer service.
- Execute daily branch functions for sales, admin, and operations.
- Support company initiatives & policies internally.
- Continue to expand product knowledge and actively demonstrate products to customers.
- Support and assist other branch personnel.
- Review inventory reports as mandated by the Branch Manager to ensure accuracy regarding inventory and customer experience.
- Entry of orders, quotes and responding to customer inquiries in a timely manner.
- Develop strong customer & vendor relationships.
- Communicate monthly specials, promotions, or events to all customers.
- Continue to update customer accounts in CRM.
- Provide initiatives to grow sales.
Requirements:
- 1 – 3 years of relevant experience, with a strong background in customer service.
- Strong verbal & written communication skills in English.
- Positive attitude and dedication to ensuring customer satisfaction.
- Ability to lift up to 50 lbs and perform repetitive tasks daily.
- Strong computer skills with ability to learn and navigate new software systems.
- Keen attention to detail.
- Ability to work independently with minimal supervision as well as working in a cohesive team environment.
IDN-Canada offers a competitive salary and benefit package, monthly & yearly bonus opportunities, commissions, and a RSP program. Join us today for a long-term career opportunity within a supportive and enthusiastic company. Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.
IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN-Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.
Warehouse / Inside Sales Representative in Edmonton employer: IDN-Canada
IDN-Canada is an exceptional employer that fosters a supportive and enthusiastic work culture, making it an ideal place for individuals seeking a long-term career in the security distribution industry. Located in Edmonton, AB, employees benefit from competitive salaries, comprehensive benefits packages, and opportunities for professional growth through ongoing training and development. Join our team to be part of a collaborative environment where your contributions are valued and rewarded.
