At a Glance
- Tasks: Ensure seamless customer onboarding and provide top-notch service.
- Company: Join a leading bank with a focus on customer satisfaction.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities to build relationships and enhance skills.
- Why this job: Make a real difference in clients' banking experiences every day.
- Qualifications: Bachelor's degree and 1-2 years of banking experience required.
The predicted salary is between 41850 - 51150 $ per year.
Job Description
- Job Requirements
- Role/ Job Title
- Current Account Executive-Wholesale Branch Operations
- Function/ Department
- Wholesale Banking Operations
- Job Purpose
The role entails direct customer interaction and is responsible for seamless customer onboarding experience.
The role holder will be responsible for visiting client's premises and assisting them in filling out Account opening forms and related document requirements.
- Roles & Responsibilities
- Ensure seamless customer onboarding experience, by ensuring best in-class customer service standards and processes.
- Responsible for visiting client's premises and assisting them in filling out Account opening forms and related document requirements.
- To provide timely support to Business stake holders and manage client expectations.
- Ensure that TAT is always maintained.
- Timely response to the Client queries.
- Maintain constructive relationships with key internal and external stakeholders to help achieve Business goals.
- Ensure high quality customer service and NIL customer complaints.
- Ensure NIL audit comments in audit review.
Educational Qualifications
Graduation: Bachelor of Commerce (B. com) / Bachelor of Science (B. Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)
Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M. com) / Master of Arts (MA)
Experience
1 to 2years of experience in handling Account Opening & related operations from Banking industry.
Current Account Executive in Ottawa employer: IDFC FIRST Bank
IDFC FIRST Bank offers a dynamic work environment focused on customer service excellence, particularly in the Wholesale Banking Operations sector. Employees benefit from opportunities for professional growth and development while maintaining constructive relationships with clients and stakeholders. The bank emphasizes high-quality service standards and aims for zero customer complaints, fostering a culture of accountability and support.
