At a Glance
- Tasks: Lead a team to drive growth in current accounts and enhance customer service.
- Company: Dynamic banking institution focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career advancement opportunities, and a supportive work environment.
- Other info: Join a high-performance culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in banking while developing your leadership skills.
- Qualifications: 7+ years in sales, strong leadership, and strategic thinking abilities.
The predicted salary is between 55350 - 67650 $ per year.
Job Description
Job Requirements
About the Role
The Senior Sales Manager – Current Accountis a key leadership role within the Retail Branch Bankingfunction.
The role is responsible for driving the growth and profitability of the current account portfolio across a defined region.
This includes expanding the branch footprint, increasing product penetration, and ensuring the delivery of high-quality customer service.
The role bearerwill lead a team of branch officers, identify high-potential markets, and convert business opportunities into tangible results.
With full P&L accountability, this role directly contributes to the strategic objectives of the branch banking business.
Key Responsibilities
- Primary Responsibilities
- Lead, mentor, and manage a team of branch officers across the assigned branches.
- Identify and acquire potential customers for current accounts and asset products to generate fee-based revenue.
- Monitor daily sales calls to ensure adherence to the acquisition process and adequate market coverage.
- Drive activation of current account clients and ensure achievement of float targets.
- Conduct regular product training and refreshers to ensure the team is well-informed and up to date.
- Ensure timely and effective resolution of customer queries and service issues.
- Maintain optimal staffing levels and manage team attrition effectively.
- Ensure customer satisfaction by meeting service quality and delivery standards.
- Evaluate and refine growth strategies based on competitor analysis and customer feedback.
- Track business performance and ensure execution aligns with the defined business plan.
- Secondary Responsibilities
- Recommend and implement process improvements to enhance service efficiency and quality across the branch network.
- Support employee engagement initiatives and foster a high-performance culture.
- What We Are Looking For
Education
- Graduate in any discipline.
Experience
- Minimum of7 years of relevant experiencein sales within the banking industry, preferably in branch banking or current account acquisition.
Skills and Attributes
- Strong leadership and team management capabilities.
- Proven track record in sales and customer acquisition.
- Strategic thinking with a focus on execution and results.
- Ability to analyse market trends and competitor strategies.
- High customer orientation and service quality focus.
- Strong organizational and problem-solving skills.
- Ability to attract, retain, and develop high-performing talent.
- Fluent in English with strong business communication skills
Senior Sales Manager Current Account in Ottawa employer: Idfc First Bank Limited
As a Territory Manager at our bank, you will thrive in a dynamic work culture that prioritizes employee growth and development. We offer competitive benefits, including professional training programs and opportunities for career advancement, all while fostering a collaborative environment that values integrity and compliance. Located in a vibrant community, our team is dedicated to making a meaningful impact in the financial services sector, ensuring both personal and professional fulfillment.
