Technical support and customer service define this Inside Sales Representative role, combining product guidance with order processing and branch support. Help customers find practical solutions.
At ICONIX Waterworks, you will support customers while working with the Outside Sales team to grow existing accounts and create new ones. The position combines consultative selling, technical services, quotations, bids, customer orders, and shipping and receiving. You will also contribute to administrative and marketing initiatives.
Key Responsibilities:
- Provide technical support and services to customers
- Educate customers about product and service benefits
- Process customer orders and enter order data
- Prepare quotations, bids, and customer letters
- Assist with warehouse, shipping, and receiving duties
Requirements:
- High school diploma or equivalent
- Minimum one year of wholesale distribution experience
- Passion for sales and customer satisfaction
- Organizational, communication, and attention-to-detail skills
- Ability to lift up to 50 pounds occasionally
Apply technical support, consultative sales, and customer service skills while contributing across ICONIX Waterworks branch operations.
Inside Sales Technical Support Representative employer: ICONIX Waterworks
At ICONIX Waterworks, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. Our team members enjoy competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact in the Lower Mainland community. With a focus on collaboration and innovation, we empower our employees to thrive in their roles while building lasting relationships with clients.
