ICBC in North Vancouver, BC, is seeking a Solutions Architect Leader for Contact Centre Solutions to drive architecture for Genesys Cloud-based capabilities. You will translate business goals into scalable enterprise solutions, guiding cross-functional teams and external partners, with a focus on security, reliability, and performance.
You’ll collaborate with business leaders to define scope, options, estimates, and timelines, while shaping a technology strategy and roadmaps for contact centre
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Lead Solutions Architect - Contact Center (Genesys Cloud) in North Vancouver employer: ICBC (Insurance Corporation of British Columbia)
ICBC is an exceptional employer that fosters a dynamic and inclusive work culture, particularly in the vibrant setting of North Vancouver. As a Strategic Senior Manager, you will benefit from a hybrid work environment that promotes flexibility while driving innovation in technology solutions. With ample opportunities for professional growth and collaboration across multidisciplinary teams, ICBC is committed to aligning your career aspirations with meaningful contributions to the community.
Contact Details:
ICBC (Insurance Corporation of British Columbia) Recruitment Team
