Join the IATA team as an Analyst focusing on the Simplified Invoicing and Settlement (SIS) application. This fixed-term role emphasizes problem-solving and user experience.
You will work closely with the Senior Manager, analyzing business and technical issues impacting SIS. Your role includes high-level customer support, monitoring system performance, and facilitating user-acceptance testing (UAT). Excellent skills in Microsoft Excel are essential, alongside a commitment to operational excellence.
Key Responsibilities:
- Deliver L3 support to SIS stakeholders
- Monitor and document SIS system performance
- Coordinate issue resolution with internal teams
- Manage UAT for new SIS enhancements
- Compile and publish SIS operational reports
Requirements:
- Bachelor's degree in IT or related field
- High proficiency in Microsoft Excel and Office
- Strong organizational and detail-oriented skills
- Excellent written and verbal communication in English
- Capacity to problem-solve under pressure
Elevate your career with your analytical skills at IATA, positively influencing aviation operations.
Analyst for IATA's SIS Team in Montréal employer: IATA Consulting
IATA is an exceptional employer that champions innovation and collaboration in the aviation industry. With a strong focus on employee growth, we offer extensive training and mentorship opportunities, fostering a dynamic work culture where your expertise in data management can truly shine. Located in a vibrant hub of aviation, our team thrives on the excitement of transforming industry data solutions while enjoying a supportive environment that values every contribution.
