IT Business Analyst in Calgary

Raise is currently hiring an IT Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client is one of Canada's top comprehensive research Universities.

Description: Business Analyst to join our client's team and report to the Associate Director, ITIO / PMO. This role is critical to translating complex business needs into precise technical and operational solutions across enterprise-level initiatives.

The ideal candidate brings 10+ years of Business Analysis experience within large, complex, and evolving environments. You possess a mastery of BA methodologies and standard tools, exceptional critical-thinking skills, and a proven track record of bridging the gap between business stakeholders, vendor partners, and technical implementation teams.

Responsibilities:

• Work closely with the Project Manager, project team and key stakeholders to elicit information required to produce BA and Training deliverables as needed.
• Use cases and workflows
• Business Process flow documentation
• Support plans
• Business Requirement Documents
• Process modeling
• Gap Assessment
• Risk Assessment
• Test Plan / Test Case
• Training Plan
• Vendor Configurations
• Ensure adherence to the ITIO Methodology, use of BA standard templates as well as the specific Solution Delivery processes and standards.
• Ensure proper UCalgary Change Management procedures are followed.
• Liaise with the ITIO group for additional guidance on ITIO BA standards.
• Ensure all project documentation and deliverables are stored in the official SharePoint project repository.
• Ensure that project decisions are formally documented as per ITIO Methodology.
• Provide reporting and status updates to the ITIO team as required.
• Ensure compliance with university standards, policies and procedures.
• Create comprehensive training materials for end users and super admins, conduct instructional sessions to ensure effective system adoption.
• Coordinate troubleshooting activities with IT project team.
• Interface with business and vendor on how end users will utilize the application.
• Coordinate with the project PM any changes/configurations required from vendor for development of the plan.
• Ensure that vendor configurations are documented.
• Potentially provide OCM support.
• Provide transitional operational support during implementation.
• Other duties as assigned.

Qualifications:

• Minimum 10 years’ experience as a Business Analyst, with skill set to properly document all required project documentation.
• Experience working in complex program environment that is continually evolving.
• Experience in developing and delivering detailed requirements.
• Experience working on enterprise level programs and solid foundation of BA methodologies and tools.
• Experience in analyzing system capabilities against business requirements, identifying gaps and defining the project scope to ensure successful implementation.
• Exceptional written and oral communication skills and a demonstrated ability to clearly articulate messages to a variety of stakeholders.
• Strategic, critical and analytical thinking, decision-making and problem-solving.
• Ability to influence and engage stakeholders at all levels and support organizational change.
• Must be flexible and able to work in a dynamic environment and changing situations.
• A team player and able to work collaboratively with and through others.
• Able to meet deadlines and manage time effectively.

Education and Certifications:

• University Degree in Information Technology, Computer Science, Business Administration, Software Engineering, Management Information Systems (MIS), or a closely related field.
• Preferred / Advantageous Education: Post-Graduate Education: Master’s Degree (MBA, Master of Information Systems, or Master of Management).
• Nice to have certifications: CBAP® (Certified Business Analysis Professional), CCBA® (Certification of Capability in Business Analysis), PMI-PBA® (PMI Professional in Business Analysis), PMI-ACP® (PMI Agile Certified Practitioner), CSPO® (Certified Scrum Product Owner) or PSPO (Professional Scrum Product Owner).

Additional Information:

Candidates in this role will be working a hybrid requirement of three days per week on campus.

Looking for meaningful work? We can help! Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity. We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/non-visible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation.

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