iA Financial Group is seeking a Workforce Planning Analyst to align capacity with demand, develop analyses, and advise management on coverage and efficiency. This role emphasizes collaboration with operations and analytics in a bilingual French-speaking environment.
The position offers a hybrid work model in Quebec, with opportunities to develop dashboards and decision-support tools using Genesys WFM and Power BI.
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Strategic Workforce Planner (Hybrid) – WFM & Analytics in Québec employer: iA Financial Group
iA Financial Group is an exceptional employer that fosters a dynamic work culture focused on growth and performance. With a commitment to employee development, you will have access to extensive training programs and leadership opportunities, all while working in a collaborative environment that values accountability and top-tier customer service across Canada. Join us and be part of a team that not only drives success but also prioritizes your professional journey.
