iA Financial Group in Quebec/Montreal is seeking a Workforce Planning Analyst to align capacity with demand and advise managers on coverage, service levels, and efficiency. You will develop dashboards, run analyses, and optimize scheduling processes in a collaborative, French-speaking environment.
Ideal candidates have 3+ years in workforce planning, experience with Genesys WFM, and familiarity with Power BI. Lean Six Sigma and strong stakeholder engagement are assets in a hybrid Montreal role.
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Hybrid Workforce Planning Analyst – Data-Driven Capacity in Montréal employer: iA Financial Group
iA Financial Group is an exceptional employer that fosters a dynamic work culture focused on growth and performance. With a commitment to employee development, you will have access to extensive training programs and leadership opportunities, all while working in a collaborative environment that values accountability and top-tier customer service across Canada. Join us and be part of a team that not only drives success but also prioritizes your professional journey.
