Bilingual Customer Relations Team Lead in Markham

Bilingual Customer Relations Team Lead in Markham

Markham Full-Time On-site
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Hyundai Auto Canada Corp. in Markham, Ontario, is looking for a Customer Relations Manager to lead and develop the Tier 1 and Tier 2 teams, coach coordinators, and ensure high quality service across internal and external customers.

You will manage escalations, monitor workloads, and drive training, knowledge management, and process improvements. Proficiency in Connex and Five9, plus cross‑training with Bluelink, are valued as you support Hyundai's values.

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Bilingual Customer Relations Team Lead in Markham employer: Hyundai motor group

Hyundai Canada is an exceptional employer that fosters a dynamic and collaborative work culture, where creativity and innovation are at the forefront of brand marketing. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading automotive brand in a vibrant market. Join us in shaping impactful campaigns that resonate with consumers and drive the future of mobility.

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Contact Details:

Hyundai motor group Recruitment Team