Hydro Ottawa is seeking a Supervisor of Collections to lead a team focused on timely collection of unpaid accounts and minimizing bad debts. You will manage staffing, coaching, and performance while ensuring regulatory and corporate standards are met.
The role requires strong communication, empathy in difficult conversations, and experience in collections within a utility or similar industry. Hybrid work is available; Ottawa, ON location.
Hybrid Collections Team Lead – Utilities employer: Hydro Ottawa
At Hydro Ottawa, we pride ourselves on being an exceptional employer that fosters professional growth and innovation in a supportive work environment. Our commitment to employee development is evident through our structured pathways for career advancement, comprehensive training programs, and a strong focus on sustainability as Ontario’s largest municipally-owned producer of green power. Located in the vibrant city of Ottawa, we offer a hybrid work model and a culture that values diversity, ensuring that every team member can thrive while contributing to a greener future for our communities.
