Specialist Consultant - Automation Engineering
Advanced Field Services Engineer | Permanent
About the Role
We're seeking an experienced Field Services Engineer to support, maintain, and optimize automation and control systems across multiple industrial sites. This hands‐on position involves troubleshooting, installations, upgrades, and preventive maintenance of DCS and SIS systems. You'll play a key role in delivering reliable technical service, ensuring system integrity, and providing excellent customer support.
Key Responsibilities
- Maintain, troubleshoot, and upgrade DCS, SIS, and automation systems to ensure optimal performance.
- Install, service, and repair control and network equipment both on‐site and in‐house.
- Configure and administer system domains, controllers, switches, and client‐server architectures.
- Perform preventive maintenance, system audits, and hardware/software upgrades.
- Provide commissioning, startup, and technical support for new and existing installations.
- Diagnose and resolve logic, programming, and integration issues, including third‐party communication (e.g., OPC).
- Prepare and maintain accurate technical documentation, and deliver reports, training, and presentations.
- Act as the primary technical contact, ensuring strong customer relationships and continuous service improvement.
Benefits
- Comprehensive medical, dental, and mental health coverage
- Paid vacation and regional retirement benefits
- Career growth and internal advancement opportunities
- Ongoing professional and technical development
Qualifications
Required
- Post‐secondary education in Electronics, Computer Science, Automation, or Instrumentation
- 5+ years of experience in DCS/process control and networking technologies
- Valid driver's license
- Willingness to travel up to 20% within Ontario, Québec, and New Brunswick
Preferred
- Experience with virtualization infrastructure
- Previous field service or installation experience
- Strong communication, troubleshooting, and customer management skills
- Demonstrated initiative in technical learning and professional growth
Seniority level
Mid‐Senior level
Employment type
Full‐time
Advanced Field Services Engineer in Ottawa employer: HW3
Join a dynamic team as an Advanced Field Services Engineer, where you'll enjoy a supportive work culture that prioritizes employee growth and development. With comprehensive benefits including medical, dental, and mental health coverage, along with opportunities for career advancement, this role offers a rewarding environment for those passionate about automation engineering. Located in a vibrant region, you'll have the chance to work on diverse projects while building strong customer relationships and enhancing your technical skills.
