Elevate your career as a P.C. Support Analyst at Humber River Health. Deliver exceptional first-level technical support to hospital staff and physicians in a fully digital environment.
At Humber River Health, we're seeking a dedicated P.C. Support Analyst to enhance our Information Systems & Telecommunications team. With a focus on innovative customer service, you will troubleshoot and resolve computer hardware, software, and application issues efficiently. Expect to collaborate extensively with healthcare staff to optimize technology usage and ensure operational excellence.
Key Responsibilities:
- Serve as the first contact for IT service and support requests
- Troubleshoot issues with computers and telecommunication devices
- Record service requests using a central ticket management system
- Assist in user account provisioning and changes
- Contribute to documentation and training resources for staff
Requirements:
- Diploma in health-related or computer technology program
- Minimum 3 years' experience in a Technical Service Desk role
- Proficiency with Microsoft Windows and Office applications
- Experience with healthcare information applications is an asset
- Strong customer-service orientation
Utilize your skills in IT support and service excellence within Humber River Health's innovative environment.
P.C. Support Analyst at Humber River Health in Toronto employer: Humber-River-Health
Humber River Health is an exceptional employer that prioritizes employee well-being and professional growth within a dynamic healthcare environment. Located in the Greater Toronto Area, we offer a collaborative work culture, comprehensive benefits, and opportunities for advancement, ensuring our team members are supported in their roles while making a meaningful impact on community health.
