Embark on a fulfilling career in IT support with Humber River Health as a Service Desk Support professional. Your role will enhance our commitment to efficient, patient-centered care.
In this part-time position within the Information Systems & Telecommunications team, you will provide essential support for computer hardware and software issues faced by staff. Your expertise will streamline operations by effectively troubleshooting technical problems and providing user guidance. You will play a crucial role in ensuring that healthcare technology works seamlessly for our dedicated staff.
Key Responsibilities:
- Handle incoming IT support requests from users
- Diagnose and rectify hardware and software issues
- Manage service request logging through ticketing systems
- Develop support documentation for staff training
- Participate in after-hours support rotation
Requirements:
- Completion of a diploma in a relevant tech field
- Minimum 3 years' experience in a service desk environment
- Advanced skills in Microsoft Windows and Office applications
- Experience with healthcare applications an asset
- Emphasis on strong customer service ability
Bring your technical skills to Humber River Health, making a difference in patient care.
Humber River Health Service Desk Role in Toronto employer: Humber-River-Health
Humber River Health is an exceptional employer that prioritizes employee well-being and professional growth within a dynamic healthcare environment. Located in the Greater Toronto Area, we offer a collaborative work culture, comprehensive benefits, and opportunities for advancement, ensuring our team members are supported in their roles while making a meaningful impact on community health.
